I honestly believe that the technicians at Jack Phelan Chevy are top notch. They are the reason I trust them with the maintenance needs of my truck.

I bought my car in this dealership. Great customer service! It was quick and well done. They have friendly staff.

Awesome service from Mike B. I got a new Chevy Equinox 2020. Black on black. I’m so excited thank you! I was surprised to get approval.

It’s hard to find businesses today that care about their customers experience. This is one of them. Jack Phelan has been selling cars in it’s community and surrounding communities for over 50 years for a reason, they care about their customers. Kudos to J. C. Phelan who continues the Phelan tradition to this day. Well trained staff that likes their jobs and are happy working there. When the owner creates a positive environment for it’s staff it trickles down to the customers, hence why buying there is so effortless. Great job J. C. continue the Phelan mission.

We have used Jack Phelan a number of times. We work with the same salesman, Jenaro Gonzalez. Excellent salesman, is pleasant and works well with the customer.

The service is great. I am always attended to by Mr. Jason Carlton who has always helped me with explaining all the maintenance issues my car needs. He also helps me with coupons or rebates by saving me some money. The service repairs are great and they take care your car and when they are done the car drives smooth. Great work.

good warranty service on my parking brake problem. Reloaded the software and everything sems to be working properly.

had a very smooth experience, Ray and Rob Dwyer did an amazing job at getting me ready to buy my first car, i would definitely recommend!

Fast service, I was in and out in 30 minutes. I waited for my vehicle, I was glad I did.

I Just Purchased My 2nd Pre Owned Vehicle From Sales Associate Jenaro Gonzalez At Jack Phelan Chevrolet In Lyons Illinois Jenaro Gonzalez Is The Best Vehicle Sales Associate That I Have Ever Met Jenaro Is Very Knowledgable In All Aspects Of A Vehicle Purchase When We Met At The Dealership To See The SUV Jenaro And I Took A Walk Around Inspection Of The SUV { Inside And Out } Then Jenaro Answered Any Questions I Had Regarding This SUV We Then Took The SUV For A Test Drive Jenaro Explained Step By Step All The Highlights Of This SUV And How Everything Works After The Test Drive Jenaro Sat Down With Me In His Office To Discuss The Purchase Price Of The SUV That I Had An Interest In And The Trade In Value Of My Vehicle Jenaro Offered Me Many Options Regarding Pricing And Financing For The SUV I Wanted To Purchase After We Discussed The Pricing And After I Selected The Price And Terms That Would Work Best For Me Ziv Mihailovic The Finance Manager And I Met To Sign The Contract This Entire Pre Owned SUV Purchase Was A Relaxed And Pleasant Experience I Will Keep Recommending Jenaro Gonzalez At Jack Phelan Chevy To Everyone I Know Looking For A Vehicle Jenaro Gonzalez Is Very Friendly And Really Honest Jenaro Gonzalez Also Provides The Best Customer Service

Very clean everyone wear a mask, there was hand sanitary everywhere, very polite to everyone that came through the door

Yes very happy and very satisfied with my purchase today, my sales agent Robert Rios is the guy! I just want to say I met Robert back in 2012 and since we’ve always been in contact, he has won my confidence and honestly, truly you should stop bye and ask for him you won’t be disappointed !!!

Great work good service good costumer take care I hope they keep doing for everyone

Thanks again for serving my car, Jason took care of my Chevrolet in a professional and caring experience!

Mike Boryczka was excellent and professional. Everything was done in a timely manner. The business was clean and everyone adhered to Covid guidelines. Thank you Jack!!!

Ziv, makes car buying simple and quick. The best in the business. This was my 22nd car I bought from Phelan Chevrolet. I’ll be back for more.

As always Excellent Service!! Very friendly employees!! Missed the coffee . Could not make appointment on line. Any suggestions? Service was quick, not a long wait

I bought a vehicle at Jack Phelan Dodge and I could not get help on the paperwork errors from Tom after 3 months. I filed a complaint with BBB and BOB from the Chevy side fixed it in a week. Hats off to BOB I give him five stars, Chevy has there act together!!!********

MARTIN SALGADO WAS AN AMAZING SALESMAN, HE WAS PROFFESSIONAL, MADE YOU FEEL VERY COMFORTABLE WAS NOT PUSHY WITH THE SALE, HE LETS YOU TEST DRIVE THE VEHICLES BEFORE COMING TO A DECISION. OUR TIME THERE WAS PLEASANT. WE REALLY WERE NOT LOOKING TO BUY BUT HE MADE IT EASY AND WE DROVE OUT OF THERE WITH A 2019 NISSAN PATHFINDER. IF YOU ARE IN THE MARKET FOR A VEHICLE WE HIGHLY RECOMMEND MARTIN.

I would like to thank Mike for good service every time I come there he look out for me thumbs up thanks I will be sending people Mike’s way!!

My car broke down and Jeremy helped me out getting towed to Jack Phelan he gave me a good lead on a towing company. But the staff at the cashiers window in the evening after 5:00 were fantastic in helping me retrieve my bag I left accidentally in the car they assisted me and even had one of the big bosses come out to help. Jason was good at keeping my up to date on the repairs and when my car was ready. Thanks to all of them especially the cashiers, I wished I got their names but they get a big hand of applause.

Ivan and Robert truly went above and beyond. Their kindness, respect and courtesy were not only appreciated but they restored my faith that there are businesses that still care about customer service and providing an excellent buying experience.

Always prompt service whether I have an appointment or just drive in for oil change. With all the new features I felt pretty comfortable driving away knowing everything the onboard computer system could do from a simple 5 minute walk through. Thanks again.

As always everything was top notch! Service writer could not have been more professional!

Great customer service!!! The staff and service was very courteous and friendly, I would definitely recommend Jack Phelan to my friends, family, and acquaintances. Great experience overall.